Overall the (System being addressed only) is in great shape (if it truly is).
List three positives of the particular system we are addressing:
(Choose the proper words, normal, excellent, not leaking, good, great)
- The __________ is in good shape,
- The __________ is in great shape, condition,
- The __________ is in satisfactory shape at this time.
- We have isolated your concern and identified __________
- Again, overall the (System being addressed only) is in great shape! (Reassurance)
Your investment today is $______ dollars plus tax, the good news is all the parts are available. Is there a particular time you need it ready by? While the technician is waiting on the parts, he will completely look over the vehicle, if he sees any safety or maintenance concerns we will call you back. Is this a good number to reach you at?
Isolate Presentation Script
Sample “Presentation Script” Training Call